FREQUENTLY ASKED QUESTIONS

This new program is based on a different points scale, different benefit levels and different rewards. As a member you get exclusive, first access to the ticket sales, furthermore you can redeem your points for other benefits, such as: tickets, upgrades, beer, merch, etc. The program will be continuing across all festivals and upcoming years.

Yes. Storm Loyalty Program is a brand new system that will require each person to sign up for a new account.

Members of our loyalty program will have an exclusive access to 1st tier early bird tickets, but registration does not guarantee a ticket price for members ONCE tickets are sold out. The tickets in each category are limited. First come, first serve.

You can earn points by completeing the action in the "Collect Points" section. These sections will be active and their amounts will increase within the coming months.

No, you cannot earn points for past actions. Storm Loyatly Program is a brand new system that will require each person to sign up for a new account.

  • Exclusive access to early bird tickets
  • The ability to choose a “home” festival and get bonus points for attending it multiple years in a row
  • Earn points for each RMB you spend on tickets/merch/F&B purchases.

The activity on your account over a period of 12 months is the factor that determines your status. SILVER, GOLD OR PLATINUM. The Higher the level you reach, the more benefits you receive.

Points expire at the end of the 2nd year if they are unused, but as long as you're active, you're points will not expire.

No, Storm Loyatly Program is a brand new system that will require each person to sign up for a new account.

  • Access to preferred levels. Each level has specific benefits. Benefits increase with each new level.
  • Redeem the points for the items from our Redemption catalogue (coming soon)

Tickets will go on sale separately for each city. The dates and tickets prices will be announced soon.